Terms and Conditions Forms of Payment We welcome payment by Visa, Mastercard, Maestro, Visa Electron, Solo and JCB. Cheques and bank transfers in Pounds Sterling. Returns Policy Claims for refunds, in the (we hope unlikely) event of books being misdescribed, must be made within five days of delivery. Shipping Terms Postage, normally by first class post or air mail, will be charged at cost. Goods will be despatched on receipt of payment.